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Your data is safe with Groove. We do not sell or share your data with ANYONE. We do not keep your credit card data after a transaction. All of your transactional data is encrypted and maintained with our merchant services provider. Personal privacy is extremely important to us and we strive to ensure your data is safe.
Groove applies industry-approved encryption called Secure Sockets Layer (another good one is called Secure Hypertext Transfer Protocol). Your data is input on a "secure" page, then it gets scrambled as it travels from your computer to ours, and upon arrival we decipher it.
When you are about to submit personal information on a web page -- like your name, address or credit card number -- it's easy to find out whether you are in a secure environment. (You don't have to worry about the security if you're on a page where this information is not requested.) You'll see the "http://" at the beginning of the URL changing to "https://" (indicating that you are accessing pages on a secure server.) Another indication is a small padlock icon or key appearing at the bottom of your browser window.
If you have any questions or wish to let us know about your experience with our security, please e-mail [email protected], or call 1-480-507-3496.
Despite public fear to the contrary, your credit card is no more at risk online than when it leaves your hands, even briefly, in your day-to-day use. The online fraud that exists is the similar to the credit card fraud you see elsewhere: someone who works at a company steals your card number off your order, or your next door neighbor pilfers your receipts out of your trash and goes surfing online. In the event something does happen with your card, credit card companies usually cover fraudulent charges. Check with your card-issuing company to find out the exact details of their coverage in the case of credit card theft and unauthorized usage.